Question 1

Where is this event located and what are the hours?

Accepted Answer

Coastal Christmas is held at the Del Mar Fairgrounds and we are open on December 12-14, 18-23, and 26th. The hours of operation are 4 PM - 9 PM.
In order to ensure a positive experience for our guests, the Holiday Light Trail will not open until dusk each day.
Del Mar Fairgrounds
2260 Jimmy Durante Blvd
Del Mar, CA 92014

Question 2

Can I purchase a ticket at the event?

Accepted Answer

We recommend that you purchase tickets online just in case we sell out. However, you can purchase tickets at the gates if there are any left.

Question 3

How do I change the date on my ticket? What if something comes up and I miss it?

Accepted Answer

General Admission, Family Pack, and Holiday Wine Walk tickets are valid for one visit on any date that we are open. No need to change your date.

If you made an Igloo or Fire Pit reservation, you will need to check reservation availability on another date/time, find one that fits your schedule and contact us to change it.

We do not refund Igloo or Fire Pit reservations if you miss your date/time slot.

Question 4

Do I need to print my ticket?

Accepted Answer

Both digital and paper tickets will be accepted.

Question 5

What’s included in the General Admission ticket?

Accepted Answer

General Admission tickets include:
Admission to the festival
Access to our Holiday Light Trail
Photos with Santa & friends
Live music/entertainment

Skating, Frosty’s Fun Zone, and Food & Drinks must be purchased separately.

Question 6

What time does the Light Trail open?

Accepted Answer

In order to ensure a positive experience for our guests, the Holiday Light Trail will not open until dusk (around 5:30 pm) each day.

Question 7

Will Santa be there?

Accepted Answer

Santa and his friends will arrive at 5 pm each night. He will be there every night except for December 26th, when he'll return to the North Pole and his friends will take his place. You will be able to take photos with them using your smart phone.

Question 8

I want to attend on a Promotional Night, (Military Appreciation, Senior Night, etc.) do I need to get a ticket?

Accepted Answer

On our promotional nights, only the applicable person will get in free and they do not need a ticket. For example, active military and Veterans will get in free on Military Appreciation Night, but all other party members will need to purchase tickets. Just bring identification as proof of your military status, employment, etc.

Question 9

Is the venue ADA-compliant?

Accepted Answer

Yes, the venue is ADA-compliant.

Question 10

Is there parking available?

Accepted Answer

Yes, paid parking is available on-site. You can purchase a Parking Pass in advance by clicking the Buy Tickets button at the top of the page.

Question 11

How do I purchase skating?

Accepted Answer

Skating can be added on to a General Admission ticket or a Igloo/Fire Pit Table Reservation.

Skate rentals are included in your purchase.

Question 12

What is the Holiday Wine Walk?

Accepted Answer

Holiday Wine Walk ticket holders will receive a souvenir wine-tasting cup and a map of wine-tasting stations to stop at throughout the park. Explore the magical festivities while you sip on 8 different wine samples! This ticket includes access to our Holiday Light Trail.

Question 13

What is Glice Skating?

Accepted Answer

Glice is one of the world leaders in the development and production of synthetic ice and is trusted by professional ice hockey players and figure skaters around the world to use for training in the off-season. Glice synthetic ice is as close to real ice as it gets, without the negative impact on the environment caused by keeping a traditional ice rink frozen in warm weather. It’s the perfect eco-friendly skating rink to use in beautiful Southern California.

Question 14

What is Frosty’s Fun Zone?

Accepted Answer

Frosty’s Fun Zone is our play area for kids. It has inflatable bouncers and slides as well as other activities like rock climbing. You must purchase individual ride tickets or an unlimited wristband in order to play in Frosty’s Fun Zone. There will also be specialty attractions/rides that are not included with the wristband and need to be purchased separately.

Included with the Frosty's Fun Zone wristband:
Ultimate Bungee
Coconut Tree Climb
Swashbuckler Swing/Slide
Laser Tag
Camo Obstacle course
Bungee Basketball
Bedrock Playtown

Frosty’s Fun Zone and the specialty attractions/rides are not included with a General Admission ticket, but you can add it on during checkout.

Question 15

What kind of food/drinks will be available?

Accepted Answer

We will have local food vendors offering a variety of food options. We will also have holiday-themed cocktails, beer and wine, hot chocolate and apple cider, and water.

Question 16

Something came up, can I use my tickets on a different day?

Accepted Answer

Yes, if you are unable to attend on the date on your tickets, you can use your tickets on any date that we are open. This excludes Igloo and Fire Pit Table reservations. These reservations are only good on the date and time you selected during checkout.

All sales are final and there are no refunds unless you opt in for Purchase Protection at an additional cost.

Question 17

Can I have a Private Party or Corporate Event at Coastal Christmas?

Accepted Answer

Yes! We recommend our Private Events & Holiday Parties for large groups seeking a place for a school field trip, corporate event, etc. For smaller parties (10 - 20 people), Igloos are the perfect way to celebrate families, birthdays, holidays, and other occasions. Please email events@cbfproductions.com for a personalized quote for a larger party.

Question 18

Do you offer Group Sales?

Accepted Answer

Yes! Group sales are available and discounted for tickets of 20+ of the same ticket type. Please email jenny@cbfproductions.com to see group rates.

Question 19

Do you offer Fundraisers?

Accepted Answer

Yes! We offer fundraisers for groups, schools, and organizations wishing to raise money by setting a night to come. Please email jenny@cbfproductions.com for more information about fundraisers​.

Question 20

How long does the experience last?

Accepted Answer

It's really up to you, once you walk through the gates you are free to stay as long as you like.

Question 21

Can I take photos or record the experience?

Accepted Answer

Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.

Question 22

Will restrooms be available?

Accepted Answer

Yes, restrooms will be available inside the park.

Question 23

Do I need to arrive at the start of my scheduled session?

Accepted Answer

It is recommended that you arrive earlier than the time stated on your ticket, however, you will be allowed to enter at any time on the date you select.  Exceptions are Igloo and Fire Pit Table Reservations - we recommend that you arrive 15-30 minutes prior to your reservation start time. You will only have access to your reservation during the time slot you selected.

Question 24

Can I bring animals?

Accepted Answer

We love animals but unfortunately, we cannot welcome them to this event.  Only service animals will be allowed. ​

Question 25

What items are prohibited at this event?

Accepted Answer

No Flash photography
No outside food or beverages allowed (except for sealed/unopened water bottles)
No camel packs
No backpacks
No drugs & drug paraphernalia
No coolers allowed
No knives/weapons
All bags will be checked by security.
No Gang-related Colors or Badges
No Footballs, Baseballs, Frisbees or Playing Catch inside event​​​

Question 26

What if it rains?

Accepted Answer

This is a rain or shine event and there are no refunds unless you add Purchase Protection to your order.

FAQs